Fulfillment

Order Processing:
Name	Assignments	email	CONTACT - BACKUP
SF Specials	Special project requests for Tradeshows	[email protected]	Thillai Nayagam [email protected]
Madasamy (Male)	Financial reporting, inquiry and balancing	[email protected]	[email protected] [email protected]
Debby Muellner	Financial Services coordination onsite (subscription checks, credit card batches, cash) Document retrieval for Fulfillment Audits, Postal Audits, Financial Audits or Legal issues	[email protected]	Ryan Williams [email protected]
Anne Murray	PO entry and receipts for pick-and-pack inventory Pick-and-Pack Warehouse Inventory reporting and inquiry	[email protected]	Debby Muellner [email protected]
BOOKS Team	Fulfillment queries and support on BOOKS and Marketing Products	[email protected]	Ryan Williams [email protected]
SF Specials	Circulation system setup (publication setup, subscription cards, demographics, control coding, and list uploads)	[email protected]	Non Hendrickson [email protected]

Audience Development Support – Publications:
Healthcare
Name	Assignments	Phone	Email
Sathiskumar (Male)	COG, CP, DERM, MEDEC, OPHT,ONC, PT, UROL	+1 714-845-0252 Extn. 6055028	[email protected]
Sreelesh (Male)	DT, MHE, OD, OTE	+1 714-845-0252 Extn. 6055028	[email protected]
Licence
Sathiskumar (Male)	LCNS	+1 714-845-0252 Extn. 6055028	[email protected]
Pharma-Science
Guhaprasad (Male)	APCT, LCGC, SPEC, PHTE, NO	+1 714-845-0252 Extn. 6055029	[email protected]
Sreelesh (Male)	BIOP, LCE, PHEX, PTE	+1 714-845-0252 Extn. 6055028	[email protected]
Veterinary Medicine
Guhaprasad (Male)	VET, DVM	+1 714-845-0252 Extn. 6055029	[email protected]
Sreelesh (Male)	FIRST	+1 714-845-0252 Extn. 6055028	[email protected]
Automotive
Sam (Male)	AMB, ABRN, MA	+1 714-845-0252 Extn. 6055029	[email protected]
DENTAL
Sathiskumar (Male)	DPROD	+1 714-845-0252 Extn. 6055028	[email protected]
Sreelesh (Male)	DE	+1 714-845-0252 Extn. 6055028	[email protected]
BJI
Guhaprasad (Male)	ACC, MRM, TRBO	+1 714-845-0252 Extn. 6055029	[email protected]

E-Media
Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries	[email protected]	+1 714-845-0252 Extn. 6055020	[email protected]
Editorial-related orders, systems updates, show attendee emails & miscellaneous queries	[email protected]	+1 714-845-0252 Extn. 6055045	[email protected]
Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports	[email protected]	+1 714-845-0252 Extn. 6055045	[email protected]
Deployment of enewsletters & enewsletter deployment systems updates	[email protected]	+1 714-845-0252 Extn. 6055045	[email protected]

Standard Turnaround
Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries – 48 hours
Editorial-related orders, systems updates, show attendee emails & miscellaneous queries  - 48 hours
Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports - Request delivery date

Deployment of enewsletters & enewsletter deployment systems updates - Deployment date

If your request is a rush, please mention “RUSH” in the email subject line or call us, to get our immediate attention. Please ensure that your RUSH requests reach us by 1PM CST, so we do our best to process them within the same day

For any concerns, please direct to the below staff:
LEVEL 1	Thillai Nayagam (Male)	+1 714-845-0252 Extn. 6055030	[email protected]
	Non Hendrickson	+1 218-740-7241	[email protected]
LEVEL 2	Subbu (Male)	+1 714-845-0252 Extn. 6055042	[email protected]
LEVEL 3	Tamilselvan (TS) (Male)	+1 218-251-0592	[email protected]